Tags: cms · Clear
Yes.
FAQ items can be organised into categories, making large collections of questions considerably easier to navigate.
For example, a site could have:
- General Questions
- Products
- Ordering
- Delivery
- Technical Support
- Frequently Asked Questions About Frequently Asked Questions
The last one may not be necessary.
Yes. An answer can contain normal formatted content, rather than being restricted to a single paragraph.
That means you can include things such as:
- Lists
- Headings
- Links
- Images
- Tables
- Emphasis and other formatting
- Longer explanations
Basically, if the CMS can handle it as content, the FAQ answer probably can too.
Within reason, yes.
The whole idea of using a CMS is that you shouldn't need to rebuild a page every time somebody thinks of another question.
If you have 500 genuinely useful questions, however, perhaps consider whether you actually need an FAQ or whether you have accidentally written a book.
CMS stands for Content Management System.
It is software that allows website content to be created, edited and managed without having to manually alter the underlying website every time something changes.
In simple terms:
Without a CMS:
"Can you change this sentence on the website?"
With a CMS:
"Done."
A module is a self-contained piece of functionality that can be added to a page or site.
Examples might include:
- FAQs
- News
- Galleries
- Contact forms
- Events
- Downloads
- Testimonials
- Image sliders
Think of modules as building blocks. Put the right ones together and you can build a website without reinventing the wheel every time.